You must submit a request via the “Exchanges” link at the bottom of this page. You ship the product back to us, and email the tracking number to



Ballistic helmets purchased after 6 April 2018 come with a 5 year LIMITED WARRANTY protecting against manufacturing or material defect. Helmet hardware and all other products sold on our website come with a one year limited warranty against defect and premature failure not from abuse.



You have three days from the time you receive your product to request a return. You must email at Your order will be immediately cancelled and refunded minus the restocking fee. You will receive an automated email notification from our system that your order is cancelled.

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